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I
haven't
received
an
Email
Reply
Yet?
If
you
are
finding
that
you
are
not
receiving
any
reply
from
us
even
after
emailing
us
a
couple
of
times
without
response
then
there
is
probably
a
problem
with
your
email
account.
We
ask
that
you
check
your
email
return
address
or
supply
us
with
an
alternative
email
address
if
this
happens.
There
are
occasions
where
our
email
reply
gets
bounced
back
to
us
for
various
reasons
including
"Account
inactive",
"Account
is
over
Quota",
"Host
unknown",
"Service
unavailable".
Sometimes
people
simply
mistype
their
email
in
the
support
box
and
we
are
unable
to
reply.
Other
times
customers
have
had
their
email
filters
set
too
high
(such
as
in
Hotmail)
and
their
reply
simply
gets
sent
to
their
junk
emails
folder.
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